Privacy policy and information pursuant to Art. 13 and 14 GDPR

Contact data:

RHG – Robert Hörtner GmbHGewerbepark 134300 St. Valentin

+437435 54004office@rhg.at

Data Processing Purposes

Contact Form:

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Analysis Purposes

Data is collected and used for analysis purposes. This data processing is not personal (see information on cookies below).

Registration

Registration When registering, the user's email address and a password are stored. If a purchase is subsequently made, the email address is linked with the data collected during the purchase process. The data you provide is necessary to set up the user account. Data processing takes place for the duration of the user account's existence. Upon deletion of the user account, the email address and password, as well as the link to purchase data, will be deleted. IT Security When visiting this website, log files are also stored, which contain the IP address and other data regarding access to the website (e.g., date, time, user agent, referrer). Data processing is temporary (maximum of 30 days) and is only for securing against DDOS attacks or other interferences with the functionality of the website and potentially underlying database systems. Information about Cookies This website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not cause any harm. This website uses so-called session cookies. These are generated when the website is accessed and are automatically deleted. They serve to recognize you if you visit the same website again within a short period, to consider previously made settings again. No personal data is stored or processed. Cookies aim to make the website offering user-friendly. Some cookies remain stored on your device until you delete them. This allows the website operator to recognize your browser on your next visit. If you do not wish this, you can set your browser to inform you about the setting of cookies and only allow this in individual cases. However, disabling cookies may limit the functionality of the website.

IT-Security

**IT Security** When visiting this website, log files are also stored, which contain the IP address and other data regarding access to the website (e.g., date, time, user agent, referrer). Data processing is temporary (maximum of 30 days) and is only for securing against DDOS attacks or other interferences with the functionality of the website and potentially underlying database systems. **Information about Cookies** This website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not cause any harm. This website uses so-called session cookies. These are generated when the website is accessed and are automatically deleted. They serve to recognize you if you visit the same website again within a short period, to consider previously made settings again. No personal data is stored or processed. Cookies aim to make the website offering user-friendly. Some cookies remain stored on your device until you delete them. This allows the website operator to recognize your browser on your next visit. If you do not wish this, you can set your browser to inform you about the setting of cookies and only allow this in individual cases. However, disabling cookies may limit the functionality of the website.

Cookies:

**Information about Cookies** This website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do not cause any harm. This website uses so-called session cookies. These are generated when the website is accessed and are automatically deleted. They serve to recognize you if you visit the same website again within a short period, to consider previously made settings again. No personal data is stored or processed. Cookies aim to make the website offering user-friendly. Some cookies remain stored on your device until you delete them. This allows the website operator to recognize your browser on your next visit. If you do not wish this, you can set your browser to inform you about the setting of cookies and only allow this in individual cases. However, disabling cookies may limit the functionality of the website. **IT Security** When visiting this website, log files are also stored, which contain the IP address and other data regarding access to the website (e.g., date, time, user agent, referrer). Data processing is temporary (maximum of 30 days) and is only for securing against DDOS attacks or other interferences with the functionality of the website and potentially underlying database systems.

Google Analytics:

**This website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We use the "IP Anonymization Activation" feature on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before processing/storage. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to measure the performance of online advertising campaigns for analysis and optimization purposes. The data processed includes, in particular, online identifiers (including cookie identifiers), Internet Protocol addresses, device identifiers, location data, customer-assigned identifiers, and user data (in particular, access times and duration, selection of certain offers, etc.). For more information on how Google Analytics handles user data, please refer to Google's privacy policy, available at https://policies.google.com/privacy?hl=en. You can prevent Google from collecting the data generated by the cookie and related to your use of the website, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Instructions on how to also prevent data storage by Google can be found at the following link: https://developers.google.com/analytics/devguides/collection/gajs/?hl=en&mono_donottrack=false#disable. The relationship with the web analytics provider is based on data processing on behalf of the controller when using Google Analytics. The transfer of data to the processor is based on an adequacy decision by the European Commission (self-certification Privacy Shield). The data is regularly deleted (currently every 26 months).

Google Ads:

**This website uses the online advertising program "Google AdWords" and, within the framework of Google AdWords, conversion tracking. Google Conversion Tracking is an analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies expire after a maximum of 90 days. If you visit certain pages of our website and the cookie has not yet expired, Google and the website operator can recognize that you clicked on the ad and were redirected to that page. The information obtained using the conversion cookie is used to create conversion statistics. The website operator learns the total number of users who clicked on an ad and were redirected to a page tagged with a conversion tracking tag and/or performed various actions on the page. However, the website operator does not receive any information that can personally identify users. If you do not wish to participate in the tracking, you can object to this use by preventing the installation of cookies through a corresponding setting of your browser software (opt-out option). You will then not be included in the conversion tracking statistics. Further information and Google's privacy policy can be found at: http://www.google.com/policies/technologies/ads/, http://www.google.de/policies/privacy/. The relationship with the web analytics provider is based on data processing on behalf of the controller when using Google AdWords Conversion Tracking. The transfer of data to the processor is based on an adequacy decision by the European Commission (self-certification Privacy Shield). Google is also required to regularly delete the data (currently every 39 months).

Social Media

**If Facebook Social Plugins are used on this website, they are operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integrations are recognizable by the Facebook logo or the terms "Like," "Gefällt mir," "Share" in Facebook's colors (blue and white). Information on all Facebook plugins can be found at the following link: https://developers.facebook.com/docs/plugins/. The plugins are only activated when you click on the corresponding buttons. If these are displayed in gray, the plugins are inactive. You have the option to activate the plugins each time you visit. The plugins establish a direct connection between your browser and the Facebook servers. This only happens after the plugin is activated. The website operator has no influence on the nature and extent of the data that the plugin transmits to the servers of Facebook Inc. Information about this can be found here: https://www.facebook.com/help/186325668085084. The plugin informs Facebook Inc. that you, as a user, have visited this website. There is a possibility that your IP address will be stored. If you are logged into your Facebook account during your visit to this website, this information will be linked to it.**

Law basics

Data is processed on the website exclusively on the basis of the statutory provisions (GDPR, TKG 2003).
Data processing (web store, product reviews, booking tool and user account) is carried out on the basis of Art. 6 para. 1 lit. b) (contract fulfillment purposes) GDPR. In the case of the use of analysis tools, the data is used on the basis of Art. 6 para. 1 lit. f) (legitimate interest) GDPR. The legitimate interest in the use of data is the improvement of the website and the measurement of the success of online advertising. The use of IT data security measures is also based on Art. 6 para. 1 lit. f) (legitimate interest) GDPR. The legitimate interest in the use of data is to secure our own IT systems. Social media plugins are only used with consent. The legal basis is therefore Art. 6 para. 1 lit. a) GDPR. Consent must be given each time the website is accessed. Your rights In principle, you have the rights to information, rectification, erasure, restriction of processing, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.